wcainfo

Activity 7: Understanding communication

Activity 7 is defined in regulations as -

Understanding communication by: (i) verbal means (such as hearing or lip reading) alone; (ii) non-verbal means (such as reading 16 point print or Braille) alone; or (iii) a combination of sub-paragraphs (i) and (ii), using any aid that is normally, or could reasonably, be used unaided by another person.

Activity 7 considers difficulties in understanding a simple spoken or written message such as the location of a fire escape because of sensory impairment. In each case the descriptor can be satisfied because of hearing or sight problems, so it is only necessary to show you have difficulty or cannot understand a spoken or written message, and not both.


Descriptor

The descriptor relating to Activity 7 is -

Cannot understand a simple message, such as the location of a fire escape, due to sensory impairment.

Sources:

  • Schedule 3 to the Employment and Support Allowance Regulations 2008 (SI.No.794/2008) (applies to income-related and contributory ESA in a universal credit live service area).
  • Schedule 3 to the Employment and Support Allowance Regulations 2013 (SI.No.379/2013) (applies to contributory ESA in a universal credit full service area).
  • Schedule 7 to the Universal Credit Regulations 2013 (SI.No.376/2013) (applies to universal credit).

See also section 2.3.1.7 of the DWP’s Work Capability Assessment handbook: for healthcare professionals.


Case law

Commentary:​ Whilst we don't yet have any commentary in relation to the case law items below, we'd love to hear from you if you'd like to contribute. Send us a suggestion and we’d be happy to incorporate it here. | Add commentary or suggest an edit.